Delivery

From Sun to Friday we offer same day shipping in the GTA! Please read on for cut off times and other important information.

Place your order before 2pm from Sun to Thursday and before 1pm on Friday to receive it the same day. Orders placed after 1pm on Friday are delivered the following Sunday.

Important: exceptions apply! Some days we are slammed or short-staffed and in that case the message on the website will say when you can expect delivery.

Deliveries happen 10am to 10pm Sunday to Thursday and 10am to 5pm on Fridays.

We try hard to deliver our products as quickly as possible but partially because of this there are a few things we cannot do:

We cannot guarantee the exact delivery time. Please do not order intending to cancel if the order is not delivered by a certain time of day. A $25 fee will be applied to any cancellation. The driver will try to call you with an approx. delivery time to give you a heads up but itinerary changes do happen.

Because our delivery process is so quick a $25 fee will be applied to any cancellation. The good news is that you can simply wait for the delivery and then return the item to our warehouse in the GTA without incurring any fees.

Our prices and delivery terms apply only in the locations that can be selected on the checkout page. Please do not select a location if it doesn't match your address even if it's just a short distance away - our current delivery area is stretched to the limit.

Returns

You have 14 days from the day of the delivery to bring the item back to our Mississauga location. There is no restocking fee and you will be refunded in full as long as the products are in brand new condition and original packaging. Important: please contact us for return authorization at hello@gtadepot.ca or this contact form.

We cannot pick up the item from you, unless it's defective and you are exchanging it for a replacement.

Pick ups

Our products are available for pick up from one of our locations: Mississauga or Concord. Different products are located at different warehouses. Please contact us by email prior to ordering for pick up as in the afternoon and evening hours we may all be on the road with no one at the warehouse.

Shipping Outside of the GTA

We do ship outside of the GTA using common carriers and many of our products are listed on our other websites at higher prices but with free shipping in Canada. Please contact us if you would like to arrange a pick up or to know where the same products can be ordered with delivery to your location.

Our Current Delivery Area Map